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 Residents

Residents

This page offers information on the nuances

of living the good life at Chateaux du Lac.

 

Chateaux Residents Lending Library

Chateaux Lending Library

In the Chateaux clubhouse across from the laundry room, you will find bookcases filled with books and magazines that residents have left for other residents to enjoy.

Feel free to read and return books and magazines to our Residents Lending Library.

 

Emergency Water Shut Off Valve

Each unit has an outdoor water shutoff valve located on the building wall next to the patio on the opposite side of the exterior entrance door. There is a small blue dot on the sidewalk that designates a shut off valve is on the condo wall across from this point. View additional information on water, electrical, laundry, dumpster, and general indoor and outdoor Chateaux and Resident responsibilities in the maintenance sections of this site.

All Chateaux du Lac Condominium documents are available from:

Lorie Fulkes, LCAM, CMCA

Chateaux du Lac Condominium's Property Management company:
HMI - Community 1st Advisors
Suite 212
760 Florida Central Parkway
Longwood, Florida 32750

407.628.1086

NOTE: Clicking a link below to any service or assistance office will close this Chateaux website and send you head over heels to the selected website page.

Non-Emergency Line: 407-644-1313
Drug Tip Hotline: 407-599-3286
Provide Crime Tip: 800-423-TIPS (8477) or online at CRIMELINE website. <- Click to visit.
General Information: 407-599-3367
FIRE 
POLICE  MEDICAL
:   9-1-1


Website:
https://wppd.org/    <- Click to open Winter Park Police Department website.
In Person: The Winter Park Police and Fire Departments are located at 500 North Virginia Avenue, Winter Park, FL 32789 on the northeast corner of Canton Avenue.

 

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Quick Phone Dialups

211 - Crisis and Elder Hotline

311 - Non emergency help and information

411 - Telephone Information

511 - Traffic Information

611 - Telephone Repair

711 - Hearing Impaired

811 - Call Before You Dig

911 - EMERGENCY

 

 

Get alerted about emergencies and other important community news by signing up for OCAlert.net.

 

This system enables Orange County, Florida, to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons and evacuations of buildings or neighborhoods.

You will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more.

 

You pick where, you pick how you receive messages. 

CLICK BELOW TO VIEW:

  • Orange County Emergency Alerts

  • The above link takes you to the Orange County, Florida, website to review and sign up for newsletters along with emergency and other various phone and computer APP programs.

  • Orange County Florida can help with animal concerns, neighborhood inquiries, traffic matters, road conditions and more, by calling or through our 311 APP for iPhone and Android.

    OCFL 311 is a mobile app for Apple & Android users. It allows Orange County Florida residents the ability to report local non-emergency community incidents efficiently and conveniently; many of which can be submitted anonymously. Residents who provide their contact information can view the status of their reports to ensure proper resolution.

    Complex questions and situations may be better served by calling us at (407) 836-3111, instead of using the APP Chat feature.

    Our OCFL 311, iPhone and Android APP Chat feature is available daytimes every day, except County holidays. Hours listed below.

    Chat service is a quick way to get a question answered or to be referred to a government resource in the Central Florida area.

    Hours Of Operation
    Monday - Friday  7 a.m. - 9 p.m.
    Saturday-Sunday 9 a.m. - 5 p.m.
    Closed on County holidays


    Orange County, Florida Mobile APP and Newsletters

    • Click the link below to view information on Orange County, Florida, general alerts and newsletters:
    • CLICK BELOW TO VIEW:

    • Orange County FLORIDA Alert and newsletters

     

    Text to 911 in Orange County

    Residents and visitors in Orange County can now send a text message to 911 during an emergency or life-threatening situation. When seconds matter, a voice call to 911 is the best and fastest way for the 911 call taker to retrieve and deliver life-saving information. A text message may take longer.

    When should you Text to 911 Things to remember about Text to 911
    • You are hearing impaired
    • You are speech impaired
    • Making a voice call places you in a dangerous situation
    • You have tried to call 911, but can’t get phone reception
    • Always provide your exact location and the nature of the emergency
    • Remember to silence your phone if you are in a dangerous situation
    • Avoid using slang, social media jargon or abbreviations
    • Do not send photos, emojis or videos
    • Do not send a group text

    Winter Park Electric Utilities

    Phone: 407-599-3399

    In Person: At City Hall

    Winter Park City Hall
    401 South Park Avenue
    Winter Park, Florida 32789

    Winter Park Electric: Website: https://cityofwinterpark.org/departments/electric-utility/

    460 E New England Ave

    Winter Park, FL 32789

    (407) 623-3300

    website: https://www.wppl.org/

        Library Hours

    Due to varying Covid regulations please visit the WPPL web site or calling the library for current hours of library operations. Internet access is still available if you have signed up for one of their electronic lending programs.

     

    The Winter Park Library (WPPL) offers multiple lending options. WPPL members may visit the library and check out all items including books, videos, eBooks, audiobooks, and more. As well, WPPL members may download various electronic material, such as eBooks, audiobooks, TV and movies through the internet.

    Winter Park Library offers several library card options. Which card you get depends on where you live and what Library services you need to be able to use.

    1. Full-Service Cards -Winter Park Resident Card People who live or own property within the city limits of Winter Park are entitled to a free Winter Park Resident card.

    2. Non-resident Card -Those who are not eligible for a Resident card but who wish to access all the Library's services and materials can purchase a Non-resident card. This is a family card and is good for everyone in your household to use. There is a fee for non-resident cards.

    3. City of Winter Park Employee Card -All employees of the City of Winter Park are entitled to a free, one-year full-service card.

    4. Winter Park Chamber of Commerce Business Member Card

    5. Reciprocal Card for Maitland Public Library and Orange County Public Library

    6. Patrons Rollins College Reciprocal Card

    7. Homework Help Card  

    Please contact the Winter Park Library for details on obtaining a library card.

     

    The first chapter for the Winter Park Library began in December 1885, when the nine women formed the Winter Park Circulating Library Association and opened the library on the porch of one of the founding women’s homes.

    Using monies obtained through a fund-raising campaign beginning in 1900, the library was moved into a 24 by 50-foot building that was built exclusively for the library in 1902.

    By 1975 the library had outgrown its current home and construction began in 1977 on property purchased by the City of Winter Park at its current location of 460 New England Ave. Growing pains by 1994 resulted in a renovation of the first two floors and the addition of a third floor.

    In 2020 a completely new campus for the Winter Park Library is under construction at Martin Luther King, Jr. park near the intersection of Orlando Ave and Morse Blvd in Winter Park, Florida. This technologically advanced and future-ready library is expected to open in late 2021.

    The Library is closed on the following holidays, and other closings may be made at the discretion of the director.

    • New Year's Day - January 1

    • Martin Luther King, Jr. Day - the third Monday in January

    • Easter Sunday - date varies

    •  Memorial Day - the last Monday in May

    • Independence Day - July 4

    • Labor Day - the first Monday in September
    • Thanksgiving Day - the fourthThursday in November
    • The day after Thanksgiving - the fourth Friday in November
    • Christmas Eve - December 24
    • Christmas Day - December 25

     

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    Orange County Florida Property Appraiser

    The Orange County Property Appraiser office is in the Orlando downtown Sun Trust Center.

     

    Street and Mailing Address:
    Orange County Property Appraiser
    200 S. Orange Ave, Suite 1700
    Orlando, FL 32801 – 3438


    website: https://www.ocpafl.org/
    This is the office where a unit owner living in his Chateaux unit may apply for various property tax exemptions, such as Homestead, Widow (Widower), disability, etc.

    Most requests can be completed through the website. The office is in a large downtown office building that requires paid parking of fifteen to seventeen dollars per hour. The Property Appraiser office does not validate parking.

    NOTE: Amy Mercado won the office during a 2020 election and replaces Rick Singh.

    Dates to Remember from Orange County Property Appraiser Office:

    January 1: Appraisal date for real & tangible personal property - all property appraised by this date yearly.

    March 1: All exemption applications must be filed.

    April 1: Tangible personal property tax returns due.

    August : TRIM notices mailed to all property owners.

    Florida Drivers License and auto renewals and applications. Orange County, Florida offices.

    https://www.flhsmv.gov/

    https://www.flhsmv.gov/locations/orange/

    Many Requests may be accomplished through the state FLHSMV website or the below phone number.

    The following self-service options that are available by phone 24/7 at 850-617-3000.

     

    Please be prepared to provide your driver license number, Social Security number, title or vehicle identification number:

    • Check driver license;
    • Update insurance;
    • Pay reinstatement fee after paying ticket;
    • Check vehicle record;
    • Get new resident information;
    • Get information about first license.
    • Or take advantage of our fast, easy and convenient self-service options available online by visiting https://services.flhsmv.gov/DLCheck/ to:
      • Make an appointment;
      • Check driver license;
      • Online insurance update;
      • Driving school eligibility check;
      • Social Security number update; or
      • Replace or renew a Florida driver license or identification card.

    To replace or renew a registration for a motor vehicle or vessel (boat) , or obtain a paper title, please visit https://services.flhsmv.gov/VirtualOffice/.

    The U.S. Department of Homeland Security REAL ID Act became effective nationwide in 2008, mandating new standards for the issuance of driver licenses and identification cards. Florida began issuing REAL ID-compliant credentials January 1, 2010. New driver licenses and ID cards have a star in the upper right corner of the card, indicating that they are REAL ID-compliant.

    As part of the REAL ID Act, there are documentation requirements for residents renewing or obtaining a new driver license or ID card. For the first in-office issuance, customers must bring original documents that validate their identity, Social Security Number (SSN) and residential address.

    Information regarding the REAL ID required documents can be found by selecting the applicable citizenship status below.

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       SPECTRUMu
    Cable Television
    Internet Service
    VOIP Phone Service
    Cell Phone Service

    Spectrum Cable TV, Internet, VOIP Phone, and Cell Phone:

     

    New Service:  Phone:1-855-243-8892

    FAQ & Support: Phone:1-855-707-7328

     

    Website: https://www.spectrum.com/cable-tv-service/florida/winter-park  <- click to visit

    CenturyLink ®
    Landline Home Phone,
    Internet
    TV package

    CenturyLink landline Phone Service
    :
    Home Phone - New Service: 855-234 1903
    Support and Tech Services: 800-201-4099
    Offices are open: Monday – Friday 8 am – 6 pm Local Time

    Chateaux Board of Directors Monthly Meetings

     Second Wednesday of each month at 6:30 PM

    Chateaux Clubhouse / 2nd floor

    Please check the clubhouse first floor bulletin board for any meeting time / date changes.

    Contact the Chateaux property manager at least two weeks in advance if you wish to discuss adding an item to the monthly meetings' agenda. Florida law does not allow a condominium board to discuss items not on the posted agenda.

     

    Chateaux du Lac Board of Directors - 2020

    Tony W -  President
    Nancy S - Vice President
    David D -  Treasurer
    Alan  - Board Member
    Bobbie W - Board Member
    Lorie Fulkes - Property Manager


    Elections held during the annual association members meeting in February each year.

     

    Each year in December, the Chateaux begins the Annual Meeting and board member election process.

    All Chateaux du Lac condominium unit owners will be mailed, to their last registered address with the Chateaux property management company, a Chateaux Information Package.

    This package will include budget and monthly maintenance fees for the following year. Other information will include the date, time, and location of the Chateaux du Lac Condominium's Annual Meeting for all unit owners; information on how to become a Chateaux Board of Directors member; member voting information, along with other important information.

     

    Residents that wish to become a Chateaux board member can complete a form found in the December package, and return it to the Chateaux property manager during by the date specified in the package.

     

    In January, all Chateaux unit owners will receive a second package that will include names and other information submitted by residents wishing to become Chateaux board members.

     

    The Chateaux Annual Meeting is held in February each year. At the Annual Meeting, election votes will be tabulated and board members for the year will be announced, along with any other vote totals for items on the agenda.

     

    It is best to come to the Annual Meeting to hear first hand any new information affecting all unit owners; However, if a unit owner can not attend, please complete the proxy in your package and return it to the Chateaux property manager.

     

    Review Chateaux documents to review the entire process.

     

    Who is responsible for what?

    The Maintenance Section of this site delves into the various categories of which maintenance items and categories the Chateaux Association is responsible for, and what items are the responsibility of the individual unit owner. .

    Information here is a general guideline. Florida state, county and local ordnances, along with the Chateaux du Lac documents provide the definitive details of where responsibilities sit. Check with the Chateaux du Lac (CDL) property manager for the actual breakout of responsibilities of any particular maintenance issue.

    Chateaux Laundry Room

    Should a washer or dryer not operate properly, please contact the laundry equipment company directly. The telephone number is located in the laundry area. The Solon telephone help desk will ask for the washer and or dryer number located on the top or front of each individual unit.

     

    A repair technician will not be sent unless they receive a phone call about a non working unit.

     

    The laundry equipment company is responsible for re-imbursement of any money lost in the washer or dryers.

     

    Please help us keep our laundry costs down by turning off lights and fans when you leave the laundry room and no one else is there.

    Laundry Equipment Tips

    All laundry equipment take US quarters only

    In October 2020, the top loading washers are $1.25 for a wash of approximately thirty (30) minutes, depending upon water temperature chosen. The top loading washers have no separate detergent and softener liquids fill drawers.

    After putting detergent into the washer, start the washer by lowering the lid, then insert five quarters, select the temperature and press the Start button.

     

    The top loading washer will stop whenever the top lid is opened, and auto restart when the lid is lowered.

     

    This allows one to fill water into the washer to mix with detergent, then lift lid to place clothes in washer and lower the lid to wash.

     

    The timers on the washers will stop when the door is opened. So if you pull clothes out before the final spin cycle completes, please lower the top lid back down so the washer will complete the cycle and be ready for the next person.

    The front loading washer costs $1.25  per wash. The wash cycle is a bit over thirty minutes. The front loading washer does have a pull out detergent and softener liquids drawer on the right front of the washer above the clothes door.

     

    We have eight dryers.

     

    Six dryers cost $1.00 for forty-five (45) minutes, and will not start until all four quarters are inserted, the door closed, AND the start button is pushed.

     

    If the person observes their clothes are not quite dry enough as the dryer time shut-down nears, the dryer will accept one or more quarters and add twelve minutes of heat for each additional quarter inserted. The gas heater in the dryer will turn off three minutes before the dryer time ends to allow a cool down to assist in wrinkle reduction. Adding a quarter before time runs out will restart the heater in the dryer.

     

    Each dryer can normally handle two regular laundry loads from the washers.

    The two dryers on the left end (top and bottom dryers farthest from entrance door) are "Top Off" dryers, and will start with only one quarter inserted and run for over twelve (12) minutes. These two dryers are designed to provide a short heated cycle time for a small wash load that does not require a full 45 minute dryer time or a little extra dryer time for a large load where some items didn't get completely dry in one of the other six dryers.

    Unlike the washers, the dryer timers do not stop when their doors are opened. The heat will turn off, but the timer will continue to count down. To restart a dryer when a person opens a dryer door to remove lint, or check dryness of clothes, the person must close the dryer door, and touch the Start button. If the Start button is not pushed after the door is closed, the dryer will not operate, though the timer will be counting down.

    Eight dryers are feeding into one lint / heat exhaust pipe. It is a large pipe; however, your selected dryer might dry quicker if one or more dryers next to your dryer are not in use, and you open one or more neighboring dryer doors a smidge (as shown). This allows the moisture to exit your dryer quicker.

     

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    Chateaux Pool

    The Chateaux has a large pool holding almost fifty-thousand gallons of water. The pool is heated during the winter months, usually around mid-November into April. Obviously, heating times are dependent upon weather conditions.

    We have a pool maintenance company the visits the pool to clean and test for proper chemical rates every Monday and Friday. During the summer months, the pool is also checked and cleaned on Wednesdays.

    The pool company pool service attendant usually arrives somewhere between nine and ten in the morning. During these visits one or more pool chemical, such as chlorine, may have to be added to the pool water to bring the pool back into proper balance. To reduce skin irritation and swimsuit bleaching it is suggested no one enters the pool for several hours after chemicals are disbursed into the pool. This gives the chemicals time to spread out and dilute so as to diminish any eye, hair, or skin reaction.

    A condominium pool is required to follow all Florida and local regulations for public pools, even though only residents and their guests may use the pool. In part, Florida Regulations, enforced by the Board of Health, require the pool to have marked designations both on top of the water, and on the pool floor, where the pool depth begins to increase from shallow to deep water.

    This is a safety issue for children and adults that are not excellent swimmers.

    The bottom of our pool depth change is marked by a contrasting tile line across the pool floor. The top line is a rope, with multiple floats to maintain the rope on top of the water. The rope is attached to each side by a hook.

    The hook design is used so those wishing to swim laps in the pool from end to end can unhook the rope , re-connecting the rope when finished.

    Unfortunately some people using the pool are sitting on the rope, and/or unhooking the rope and then not re-connecting the rope when they leave the pool.

    The Chateaux pool is inspected by the Florida Board of Health, and they have written the Chateaux pool up for not having a rope attached across the pool. The Florida Board of Health has the authority to close the Chateaux pool if this continues.

    Our other option is to permanently attach the rope so it can not be removed by swimmers, even if they wish to swim laps. This would not be our first choice as a course of action.

    Please always reconnect the rope to each side before you leave the pool.

    We also request no one sit on the rope, because the rope is nylon and will stretch and break, and the floats attached to the rope, when submerged by the force of this weight, can fill with water and have to be replaced. New ropes, floats, and their reinstallation costs the Chateaux money, not to mention fines.

    As well, the Chateaux has three life rings hanging on the fence and wall around the pool. These are not toys and must not be used unless a swimmer requires help in an emergency. A tangled up rope on a life ring might make the life ring difficult to use to throw out to a swimmer in need, and then pull the swimmer to the side and safety.

    And lastly, NO GLASS is allowed within the pool area. If any broken glass gets into the pool, by law, the pool must be drained to ensure all glass is removed from the floor bottom. This is a major and expensive undertaking.

    The Chateaux has only one source of money to pay for expenses; and that is the Chateaux unit owners with their monthly assessment for Common Area maintenance. As costs increase, so do monthly fees and rents.

    Enjoy your pool! We only ask that you use it safely. Thank you.

    Chateaux Dumpsters

    Drivers will not exit their truck to pick up items left near the dumpsters.

    Chateaux du Lac has four dumpster locations on the property near buildings 1,9,12, and 20. These dumpsters are emptied Monday, Wednesday, Friday, and Saturday mornings, excluding holidays.

    Winter Park, Florida, does not provide environmental dumpsters to multi-family buildings such as condominiums and apartments.  

    PLEASE break down the cardboard boxes before placing into the dumpster. This allows room for your neighbors to use the dumpster as well.

    All items must be placed into the dumpster, not next to the dumpster.

     

    Unit Owners will be charged any additional cost to have items removed that were placed near  the dumpsters instead of in the dumpsters.

    It is against the law in Winter Park, Florida, to place household furniture or construction debris inside residential trash dumpsters.

    Chateaux Landscape Sprinklers

    Do not drink or play in landscaping sprinkler water. The Chateaux sprinkler system uses un-filtered water directly from Lake Killarney.

    Submit a maintenance request if landscape sprinklers spray your vehicle. Include your parking space number.

    Rub a dub dub

    My car won't fit in the tub

    Please use a water conserving nozzle.

    Residents must provide their own hose and supplies.

    Residents may wash their car on Chateaux property in locations where detergents and chemicals in the wash water do not directly flow into Lake Killarney or into driveway stormwater drain lines.

    Most people wouldn’t automatically associate their car and Lake Killarney but there are several aspects of automobile use and maintenance that can affect our lake. Keeping your car in good working order reduces the amount of oil, coolant and fuels that end up on our driveways where the chemicals are easily carried away by stormwater to Lake Killarney.

    Car washing is an activity that must be performed from time to time, but one that can add an unnecessary load of chemicals and sediment to our Lake Killarney. To avoid this potential impact, pull your car into a parking area that does not slope / drain to either Lake Killarney directly, or into a stormwater drain, as this water runoff flows directly into the lake.

    Stormwater drains in neighboring parking lots, such as the Winter Park Center shopping center across Gay Road, and our neighborhoods streets, such as Country Club, Lake Front and Gay Roads, drain directly to special drain pits in Lake Killarney. These catch basins collect hard waste such as plastic cups, but not chemicals such as car washing detergents and oils.

    This might be a good excuse to consider taking your vehicle to a commercial car wash. These facilities recycle water and send waste products to the Winter Park sanitary sewer system for treatment instead into our Winter Park ground water and lakes.

     

    Parking

    Please inform your guests that numbered parking spaces are reserved for residents.

     

     

    Improperly parked vehicles can be towed at vehicle owners expenses without further notice.

    Guests may park in spaces marked with a V throughout the property, or in parking spaces with no marking at all next to the eastern property line fence.

     

    All watercraft parked on Chateaux du Lac Condominiums property, with or without a motor, must be owned by a current resident of Chateaux du Lac Condominiums. The resident's name must be on a proper Chateaux du Lac accepted lease or property title. Watercraft with motors must be registered in the State of Florida and have current insurance and decals.

    The Chateaux will provide the watercraft owner and resident with a parking location for the boat or jetski if and when a boat parking space is available. Spaces are assigned on a first come first serve basis.

     

    The Chateaux du Lac Condominiums Association is not licensed as a public boat ramp operator, and therefore can not allow non-resident use of the boat ramp or parking.

     

    Please contact the Chateaux du Lac property manager to get the form that must be completed before your watercraft can be parked on property or use the boat ramp.

     

    Safety for All and All for Safety

    The Chateaux is proud to have such a diverse group of residents calling Chateaux du Lac home.

      

    Some residents have disabilities requiring the use of walkers, canes, or wheelchairs when navigating our sidewalks. Please ensure when parking, your vehicle's bumper does not block the sidewalk.

    Please contact the Chateaux property manager for any further information you might need.

    Lorie Fulkes, LCAM, CMCA

    HMI First Community Advisors

    407.628.1086

    Why is there a "x" at the end our name Chateaux?

     

    Although the French word for 'château' was generally translated in English as castle in earlier decades, it is more likely today to mean a country house or a manor house where royalty live. Adding the letter X to the end of a word in French makes the word plural. Thus, our residents are royalty that live in ninety-two separate manor homes on the lake. 

     

    What is a condominium?

    A person buys a condominium unit (apartment) just as one would purchase a house. Some condominiums are apartment complexes which were converted to condominiums. Instead of paying rent each month, the resident buys the apartment, and agrees with all other condo owners to share maintenance expenses for everything outside the residential units.

     

    Simply stated, each person owns and is responsible for everything in his respective apartment, from floor to ceiling and wall to wall. This includes all floor and wall coverings, appliances, furniture, and fixtures.

     

    Each unit owner also has joint ownership of the "common areas". These areas include all of the land the condominium complex owns, as well as areas outside of an apartment. These areas include building exteriors, roofs, driveways, hallways, laundry room, clubhouse, pool, landscaping and grounds, etc.

     

    Expenses for maintaining the common areas are paid by a monthly "assessment". This assessment, commonly referred to as a maintenance fee,  is defined yearly by the Board of Directors. Each unit owner pays according to the governing documents of the condominium.

     

    When comparing fees from various condominiums, one needs to review what the resident receives for the monthly fee. The monthly fee may or may not include such utilities as water / trash pickup / cable TV, etc. These items may be included in the monthly maintenance fee, or billed directly to unit owners by the utility. The more utilities and amenities that are in the monthly fee -- the higher the fee.

     

    Also included in the monthly fee are reserve monies. Reserves are accounts set up to pay for maintenance items that do not occur on a yearly basis. Examples of reserves include outside building painting, parking lot paving, roof replacement, etc. Florida law requires reserves for all such large items, unless the condo association members (unit owners) vote to not fund or only partially fund the reserves each year.

     

    Condominiums in the State of Florida operate under Florida Condominium laws as Not-For-Profit corporations, and must abide by all laws governing such corporations.

     

    While residents may volunteer to manage their condominium complex, any person receiving pay for managing a condo complex must be licensed by the State of Florida.

     

    Common areas are governed by a Board of Directors (volunteers) normally comprised of and voted upon by unit owners.

     

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